Passengers who do not respect these regulations or any direction given by the train crew will be asked to relinquish their tickets. Criminal offences (abuse, threats and assault), committed against the train crew will be pursued ex officio by the police. The Ferrovie Luganesi SA (FLP) reserves the right to issue admonitions and injunctions, as well as press criminal charges, or demand compensation for injury to persons or damage to property. In addition, it can take any other measure deemed indispensable to implement the respect of the present regulations and abidance by the laws in effect.
The Ferrovie Luganesi SA (FLP) is required to provide safety, comfort and a certain quality of service and to do its utmost to offer its customers a maximum of order and cleanliness. Access to the trains is permitted only to users in possession of a valid ticket. Tickets are personal and have to be kept until the end of the journey. The ticket has to be shown at the request of the train crew and the company staff.